Privacy Policy

1. Information We Collect

a. Personal Information

While using our Service, we may ask you to provide us with certain identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and any other details necessary for account creation.
• Payment Information: Credit card numbers, billing information, and associated details upon purchase.
• Property Information: Information related to properties you wish to list, buy, sell, or lease.
• Service Preferences: Data related to your preferences for property management and consulting services.
• Location Information: We may collect geolocation data to auto-fill forms, personalize property listings, and offer location-based services, with your consent.

b. Non-Personal Information

We may also collect non-personal identification information whenever you interact with our Service, including:

• Device Information: Device type, operating system, and app version.
• Log Data: IP addresses, browser type, and access times.
• Usage Data: Information about how you use our app and website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Account Management: To create and manage your user account.

Service Facilitation: To facilitate fractional ownership of holiday homes and connect you with property management and consulting services.

Communication: To send you updates, promotional materials, and other relevant information.

Customer Support: To respond to your inquiries and provide assistance.

Analytics: To analyze usage trends and improve our services.

Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for:

Service Providers:We may share your information with trusted third-party vendors who assist in operating our app or website, provided they agree to keep your information confidential.

Legal Compliance: We may disclose information as required by law or to protect our rights or the rights of others.

Business Transfers: Personal information may be transferred in connection with a merger, acquisition, or sale of our assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our app and website may contain links to third-party websites or services. We do not have control over these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites.

6. Your Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate information.
• The right to request deletion of your personal information.
• The right to withdraw your consent to processing.

To exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

• Email: support@fracspace.com
• Phone: +91-9880626111

Thank you for choosing Fracspace. We value your privacy and are dedicated to protecting your personal information!