REFUND POLICY

Thank you for using Fracspace. This Refund Policy outlines the terms and conditions under which refunds are provided for the services offered on the Fracspace website and mobile application ("Website" and "App"). Please read this policy carefully before making any purchases or engaging with our services.

1. Fractional Ownership: Fracspace offers fractional ownership of real estate properties. Once a fractional ownership purchase is made, it is considered final. We encourage users to carefully review all property details, terms, and conditions before proceeding with a purchase

2. Booking and Reservation Fees: For bookings and reservations made through the Fracspace platform, certain fees may be applicable. These fees are non-refundable unless explicitly stated otherwise. We recommend reviewing the specific terms and conditions related to each booking or reservation before confirming your payment.

3. Cancellation of Services: If Fracspace cancels a confirmed booking or reservation due to unforeseen circumstances or any other reasons, a full refund will be provided to the user. We will make all reasonable efforts to notify affected users in a timely manner and process the refund as quickly as possible within 60 days.

4. Technical Issues and Service Disruptions: In the event of technical issues or service disruptions that prevent users from accessing or utilizing our services as intended, Fracspace will make every effort to rectify the situation promptly. If, however, we are unable to provide a satisfactory solution or if the user is unable to use the purchased service due to these issues, a refund may be considered on a case-by-case basis.

5. Unauthorized Charges: If you suspect unauthorized charges have been made on your account in relation to Fracspace services, please contact our customer support immediately. We will investigate the matter thoroughly and take appropriate action. If the charges are confirmed to be unauthorized, a refund will be processed promptly.

6. Requesting a Refund: To request a refund, please contact our customer support team through the designated channels specified on the Website or App. You will be required to provide relevant information regarding your purchase, including transaction details and the reason for the refund request. We will review your request and respond to you within a reasonable timeframe.

7. Changes to the Refund Policy: Fracspace reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on the Website and App. It is your responsibility to review this policy periodically to stay informed about our refund procedures.

If you have any questions or concerns about our refund policy, please contact our customer support team for further assistance. Write to customer
Support – support@fracspace.com